- Is anything in stock?
- No. Every catalog piece is made after the order. The lead time on the product is the window to make and ship it.
- Why are keychains and place cards sold as sets?
- A single small piece cannot cover material, a failure allowance, packaging, the card fee, and an eight-dollar minimum profit at the target margin. The set is the smallest quantity whose unit price still fits.
- Can you print a file I upload?
- STL and 3MF are priced in the browser from volume and bounding box, then priced again on the server at checkout. Anything over 256 mm on an axis is rejected. STEP files go through the design desk.
- Do you copy characters or logos?
- No. You confirm you have the rights. The shop refuses trademarked characters and logos you do not own.
- Where is the shop?
- Texas, United States. There is no public street address. Shipping is collected at checkout.
- How is sales tax handled?
- Stripe Tax adds tax at payment when the session is live. Tax is a pass-through. It is not part of the shop’s margin.